Repeating Levels

Progress Loss: Steps to Recover Your Game

Losing Progress:

In rare instances, some players have encountered progress loss, having to replay a previous level. This issue has been observed primarily on Android mobile devices.

Post-Update Concerns:

The problem may arise after updating the Facebook app, impacting game progress.

Steps to Recover Your Progress

Troubleshooting Steps:

If you've experienced progress loss, follow these steps to potentially resolve the issue:

1. Clear Facebook App Data Cache:
   • Navigate to your device's Settings menu.
   • Access Apps (or Application Manager) > Facebook > Storage > Clear Cache. The steps may vary based on your device and Android version.
2. Update Facebook App:
   • Ensure the Facebook or Facebook Lite app is updated to the latest version.
   • Check your internet connectivity for smooth app downloads. Use Wi-Fi for best results.
3. Network Connection:
   • Ensure a stable and reliable data or Wi-Fi connection while accessing the game.
4. Restart and Reopen:
   • Close the app completely and then reopen it to refresh.
5. Device Restart:
   • Restart your device to ensure a fresh start for the app.