My Progress Did Not Save

Sometimes your game progress may not save correctly. This can happen if the game loses connection while you are playing.

Connection Was Interrupted

The game needs a stable internet connection to save your progress.

If your internet connection is lost while playing, the game may not be able to save your latest progress.

Please make sure:

• Your Wi-Fi or mobile data is turned on

• Your internet connection is stable

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Troubleshooting Steps

Refresh the Game (Desktop)

If you are playing on a computer:

1. With the game open on Facebook, press Ctrl + F5 on your keyboard.

2. This will refresh the page and reload the game.

Close and Reopen the Game

Sometimes restarting the game helps reconnect it properly.

1. Close the Facebook app or browser completely.

2. Wait a few seconds.

3. Open the game again.

Restart Your Device

Restarting your phone, tablet, or computer can help resolve temporary issues.

After restarting your device, open the game again and continue playing.