If your game progress is not the same across different devices, it is usually related to account or connection issues.
Below are some common reasons:
Different Accounts
Progress is linked to the account you use (such as Facebook, Google, or Apple).
If you are logged into different accounts on each device, your progress will not match.
Please make sure:
You are using the same account on both devices
You are not logged in as a guest on one of the devices
Game Not Connected to an Account
If your game is not connected to an account, your progress may only be saved locally on one device.
This means it cannot be transferred to another device.
Internet Connection Issues
A stable internet connection is required to sync progress.
If your connection is weak or unstable, the game may not update your latest progress.
Please make sure:
Your Wi-Fi or mobile data is turned on
Your connection is stable on both devices
Sync Delay
Sometimes, it may take a short time for your progress to update across devices.
This can happen if:
The game was recently played on another device
There is a temporary delay in syncing
App or Browser Differences
Using different platforms (for example, browser vs mobile app) may sometimes cause delays in syncing.
Restarting the game on both devices can help refresh your progress.
Important
Always use the same account to ensure your progress syncs correctly
Avoid switching between multiple devices at one instance
Make sure your game is connected before changing devices
In most cases, progress will sync correctly once you are logged into the same account and have a stable internet connection.
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