Teo C.

Experiencing Progress Loss? Reach Out to Us for Help!If your progress seems to have reset, we're here to assist you! Please contact us with detailed information to facilitate recovery:Essential Inf...

You can unlink your account from the game at any time, and it won’t affect your game progress. However, once unlinked, it will be like you've never played the game. You’ll stop receiving new notifi...

Want to keep up with all the latest game updates and important announcements? The best way is to follow us on Facebook! It’s a great way to stay connected with our community and not miss out on any...

Issue Overview:Some players have reported a bug affecting a small number of users. Possible Causes:Connectivity Problems: Issues may arise due to Wi-Fi connectivity.Device-Specific Problems: Certai...

How Payments Work at SoftgamesAt Softgames, we prioritize your security and privacy. We do not handle or store any payment details, including credit card information.Payment Transactions through Fa...

Embracing In-Game Ads: Supporting Our Game TogetherAd Integration and Its RoleValuable Integration:In-game ads serve as a vital component in supporting and enhancing our gaming experience. They hel...

Progress Loss: Steps to Recover Your GameLosing Progress:In rare instances, some players have encountered progress loss, having to replay a previous level. This issue has been observed primarily on...

If your game crashes or freezes, don’t worry – it’s usually an easy fix with a few simple steps! Just choose your device or browser below for the right guide to help you out.  COMPUTER OR LAPTOP: 1...

Troubleshooting Loading Issues Experiencing difficulties with your game loading or getting stuck at the loading screen? Follow the steps below based on your device:For Computer / Laptop: Refresh a...

In-Game Ads: Potential Issues and SolutionsAd Source:In-game ads are sourced through Facebook's 3rd party ad network. These ads are made available to players based on various factors, including loc...